Last updated: 15th January 2026
SmartTerra B.V. ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website smartterra.world or use our corporate services. Please read this privacy policy carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR), SmartTerra B.V. is the data controller responsible for your personal data. Our contact details are:
We may collect and process the following categories of personal data about you:
The data we collect directly from you includes personal information that you voluntarily provide when you interact with our services. This encompasses contact details such as your name, email address, phone number, and company information when you enquire about our services, request a consultation, or engage with our corporate services. We also collect any messages or communications you send to us through our contact forms, email correspondence, or during phone conversations.
When you visit our website, we automatically collect certain technical information through cookies and similar technologies. This includes your IP address, browser type and version, operating system, referring website addresses, pages viewed, time spent on pages, and other usage statistics. This data collection helps us understand how visitors interact with our website and improve our services accordingly.
In the course of providing corporate services, we may collect business-related information including company details, financial information relevant to our services, compliance documentation, and other business records necessary for service delivery.
We process your personal data for the following purposes and under the following legal bases:
We use your information to provide, maintain, and improve our corporate services. This includes responding to your enquiries, processing service requests, delivering contracted services, and providing customer support. The legal basis for this processing is the performance of a contract or taking steps at your request prior to entering into a contract.
We use your contact information to communicate with you about our services, respond to your enquiries, send important notices about our services, and provide updates relevant to your business relationship with us. This processing is based on our legitimate interests in maintaining customer relationships and contract performance.
We may process your data to comply with legal obligations, including regulatory requirements applicable to our corporate services business, anti-money laundering regulations, and other legal requirements. The legal basis for this processing is compliance with legal obligations.
We use automatically collected information to analyse website usage patterns, improve our website functionality, enhance user experience, and develop new features. This processing is based on our legitimate interests in improving our services.
We do not sell, trade, or rent your personal data to third parties. We may share your information in the following circumstances:
We may engage trusted third-party service providers to assist us in delivering our services, such as IT support, hosting services, and professional advisors. These providers are contractually bound to protect your information and use it only for the specified purposes.
We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or that of others.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to appropriate confidentiality and data protection measures.
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Specifically:
When determining retention periods, we consider the nature and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process the data, and applicable legal requirements.
Under applicable data protection laws, including GDPR, you have the following rights regarding your personal data:
You have the right to request confirmation of whether we process your personal data and, if so, to access that data along with certain information about the processing.
You have the right to request correction of inaccurate personal data and completion of incomplete personal data.
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the original purpose.
You have the right to request restriction of processing your personal data in certain circumstances.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within one month, though this period may be extended by up to two additional months for complex requests.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure data transmission, regular security assessments, and employee training on data protection. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer personal data outside the EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission or transfers to countries with adequacy decisions.
Our website uses cookies and similar technologies to enhance your browsing experience, analyse website usage, and provide personalised content. For detailed information about our use of cookies, including the types of cookies we use and how to manage your cookie preferences, please refer to our Cookie Policy.
Our website may contain links to third-party websites. This privacy policy does not apply to those external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete such information promptly.
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this privacy policy or our data processing practices, please contact us using the following information:
If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
This privacy policy is governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the Dutch courts.